The Danger of Relying on Coach Memory
You know the coach I am talking about. They remember that Susan's shoulder has been bothering her, they know John needs to regress his squat, and they remember exactly what weight Mary used last week.
When you have a coach like that, it's easy to mistake great coaching for a great system.
Everything works until that coach goes on vacation, gets sick, or quits. Suddenly, another coach steps onto the floor and has no idea what Susan or John should be doing.
Why Your Business Needs a Real Training System
When you are delivering multiple individualized programs simultaneously, there are too many decisions to rely on what is stored inside someone's head. Your best coaches will make it work, but your average coaches will struggle.
Shifting From Coach-Dependent to System-Driven
- Extract Methodology: Ensure your programming, progressions, and regressions belong to the gym, not the individual staff member.
- Standardize Delivery: Equip every coach on your floor with the tools and visibility needed to deliver a consistent client experience.
A great training system makes your best coach better while making it possible for the rest of your team to deliver your product at the exact same standard.
Key Takeaways
- Coach-dependent businesses suffer when key staff members leave
- Client history and programming must belong to the gym entity
- Systemized technology empowers average and new coaches to excel
Eventually, every great coach will miss a day, take a vacation, or move on. Make sure your training product stays right where it belongs.
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